You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
Here's the workflow for localising your Help Centre in other languages: Get your content translated in the other languages. Configure the Help Centre to support all your languages. Add the transl...
You can modify the look and feel of your Help Centre by changing colours and fonts. You can also change the way your content is organised by using themes. If you're comfortable working with page co...
This FAQ is a section in the General category of your Help Centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...
All FCA secure gateway compliant solutions require device and user registration through AUTOAUTH. The Snap-on Secure Vehicle Gateway™ is designed to help navigate through this new process. As addit...